Unit one, exercises- on the phone

[Mahmoud]

Credit: Eng215
Unit: One
(A)

You are the secretary of Standard Company and someone is calling. He wants you to put him through to the General Manager who is busy now. Finish the telephone conversation.

You: ……………………………………………………………………….?
Caller: Hello sir. I am wondering if you could put me through to the
General Manager.
You: ……………………………………………………………………….?
Caller: I am Chris.
You: ……………………………………………………………………….?
Caller: I want to ask him about your new franchise in New Delhi.
You: ……………………………………………………………………….?
Caller: No, he did not tell me to call today.
You: ………………………………………………………………………..
………………………………………………………………………..
Caller: OK. When will he be available?
You: …………………………………… …………………………….
…………………………………..?
Caller: No thanks. I will call again later. ………………………………….
You: you are welcome.



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Credit: Eng215
Unit: One
(B)

You are the secretary of Standard Company and someone is calling. He wants you to put him through to the General Manager who is busy now. Finish the telephone conversation.

You: Standard………….……………………………………………….?
Caller: Hello sir. I am wondering if you could put me through to the
General Manager.
You: Can I ask who……………….……………………………………….?
Caller: I am Chris.
You: Can I ask what……………………………………………………….?
Caller: I want to ask him about your new franchise in New Delhi.
You: Did he tell………………...………………………………………….?
Caller: No, he did not tell me to call today.
You: I am sorry, the Manager.……………………………………………..
………………………………………………………………………..
Caller: OK. When will he be available?
You: ……………………………………………………Do you want me to
…………………………………..?
Caller: No thanks. I will call again later. ………………………………….
You: you are welcome.




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Credit: Eng215
Unit: One
(C)

You are the secretary of Standard Company and someone is calling. He wants you to put him through to the General Manager who is busy now. Finish the telephone conversation.


You: Standard. Can I …………………… you?
Caller: Hello sir. I am wondering if you could put me through to the
General Manager.
You: Can I ask who is………….…………?
Caller: I am Chris.
You: Can I ask what it is…………………?
Caller: I want to ask him about your new franchise in New Delhi.
You: Did he tell you to call…………………….?
Caller: No, he did not tell me to call today.
You: I am sorry, the Manager is not ………………………… at the
moment.
Caller: OK. When will he be available?
You: After one…………………Do you want me to tell the ………………
That you called?
Caller: No thanks. I will call again later. ………………………………….
You: you are welcome.


Use these words to finish the conversation:

manager – today – available – help – calling – hour – thanks - about